Table 3 Associations between profiles and service use (N = 299)

Group size: N (%)

74 (24.75%)

35 (11.71%)

114 (38.13%)

76 (25.42%)

%

%

%

%

Service use characteristics (measured within the past 12 months before interviews, or other as specified)

Very good to excellent knowledge of mental health (MH) services (including addiction services, 3+/4)

45.95⁴

45.71⁴

53.51

65.79^1,2

Frequent outpatient MH service use (30+) ^a

45.95³

45.71

60.53^1,4

44.74³

Frequent emergency department (ED) use (4+) for MH reasons

51.35³

62.86

70.18^1,4

55.26³

Recurrent frequent ED use (8+) (measured in the past 13–36 months) for MH reasons

39.19

25.71³

49.12^2,4

30.26³

Hospitalization for MH reasons

59.46

54.29

60.52

47.37

Adequacy of care (4–5/5) ^b

59.46

71.43

56.14⁴

71.05³

Mean (SD.)

Mean (SD.)

Mean (SD.)

Mean (SD.)

Satisfaction with overall service use ^c

3.92 (0.79)⁴

3.95 (0.85)⁴

3.80 (0.76)⁴

4.27 (0.59)^1,2,3