Table 5 Results of exploratory factor analysis

13. My supervisor respects me as a person

11. My supervisor encourages me even in difficult situations

12. My supervisor makes a point of expressing appreciation when I do a good job

14. My supervisor makes time to listen to me

1.My supervisor recognizes my ability to deliver quality care

5.My supervisor tries to meet my needs in such ways as informing me of what is expected of me when working with my residents

8. I can rely on my supervisor to be open to any remarks I may make to him/her

10. My supervisor strikes a balance between clients/ families’ concerns and mine

9. My supervisor keeps me informed of any decisions that were made in regards to my residents

7.My supervisor keeps me informed of any major changes in the work environment or organization

15. My supervisor recognizes my strengths and areas for development

3. My supervisor knows me well enough to know when I have concerns about resident care

2. My supervisor tries to meet my needs

6. I can rely on my supervisor when I ask for help, for example, if things are not going well between myself and my co-workers or between myself and residents and/or their families

4.My supervisor tries to understand my point of view when I speak to them