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Table 1 Details of the PACIC 20-item scale

From: The Patient Assessment of Chronic Illness Care produces measurements along a single dimension: results from a Mokken analysis

PACIC 20 item was developed to measure patient perceptions of five elements seen as necessary for the succesful implementation of the chronic care model:  
Patient Activation (items 1–3)  
Delivery System Design/Decision Support (items 4–6)  
Goal Setting (items 7–11)  
Problem-solving/Contextual Counseling (items 12–15)  
Follow-up/Coordination (items 16–20)