From: Measuring patient's expectation and the perception of quality in LASIK services
 | Loadings |  | Loadings | ||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
Expected | Factor 1 | Factor 2 | Factor3 | Factor 4 | Factor 5 | Perceived | Factor 1 | Factor 2 | Factor 3 | Factor 4 | Factor 5 |
E1 | Â | Â | 0.79 | Â | Â | P1 | 0.80 | Â | Â | Â | Â |
E2 | Â | Â | 0.80 | Â | Â | P2 | 0.78 | Â | Â | Â | Â |
E3 | Â | Â | 0.81 | Â | Â | P3 | 0.68 | Â | Â | Â | Â |
E4 | Â | Â | 0.77 | Â | Â | P4 | 0.64 | Â | Â | Â | Â |
E5 | Â | 0.86 | Â | Â | Â | P5 | Â | Â | Â | Â | 0.68 |
E6 | Â | 0.86 | Â | Â | Â | P6 | Â | Â | Â | Â | 0.75 |
E7 | Â | 0.87 | Â | Â | Â | P7 | Â | Â | Â | Â | 0.77 |
E8 | Â | 0.85 | Â | Â | Â | P8 | Â | Â | Â | Â | 0.67 |
E9 | Â | 0.86 | Â | Â | Â | P9 | Â | Â | Â | Â | 0.65 |
E10 | 0.86 | Â | Â | Â | Â | P10 | Â | Â | Â | 0.68 | Â |
E11 | 0.88 | Â | Â | Â | Â | P11 | Â | Â | Â | 0.81 | Â |
E12 | 0.84 | Â | Â | Â | Â | P12 | Â | Â | Â | 0.78 | Â |
E13 | 0.80 | Â | Â | Â | Â | P13 | Â | Â | Â | 0.70 | Â |
E14 | Â | Â | Â | 0.85 | Â | P14 | Â | Â | 0.83 | Â | Â |
E15 | Â | Â | Â | 0.85 | Â | P15 | Â | Â | 0.81 | Â | Â |
E16 | Â | Â | Â | 0.81 | Â | P16 | Â | Â | 0.87 | Â | Â |
E17 | Â | Â | Â | 0.86 | Â | P17 | Â | Â | 0.82 | Â | Â |
E18 | Â | Â | Â | Â | 0.72 | P18 | Â | 0.70 | Â | Â | Â |
E19 | Â | Â | Â | Â | 0.66 | P19 | Â | 0.78 | Â | Â | Â |
E20 | Â | Â | Â | Â | 0.82 | P20 | Â | 0.85 | Â | Â | Â |
E21 | Â | Â | Â | Â | 0.75 | P21 | Â | 0.79 | Â | Â | Â |
E22 | Â | Â | Â | Â | 0.79 | P22 | Â | 0.77 | Â | Â | Â |
Eigenvalue | 8.85 | 2.69 | 2.04 | 1.88 | 1.51 | Eigenvalue | 9.89 | 2.01 | 1.84 | 1.25 | 1.06 |
% of Variance | 40.21% | 12.23% | 9.27% | 8.55% | 6.86% | % of Variance | 44.95% | 9.13% | 8.36% | 5.69% | 4.80% |