Table 4 Use of the public telesurveillance service staffed by nurses
Measures n = 38 | 0–3 months before TU1 | 0–3 months after TU | 4–6 months after TU |
|---|---|---|---|
Total calls to the center | n.a. | 626 | 331 |
    Health (Subtotal) |  | 28 (4.5%) | 20 (5.7%) |
- Emergency (falls) | Â | 3 | 3 |
- Emergency (cardiac case) | Â | 2 | 0 |
- Emergency (other) | Â | 5 | 2 |
- Emergency (follow-up) | Â | 11 | 3 |
- General questions | Â | 7 | 12 |
    Technology (Subtotal) |  | 598 (95.5%) | 311 (94.3%) |
- Functioning | Â | 23 | 10 |
- Error/catch on the emergency button not purposely | Â | 309 | 166* |
- Testing | Â | 226 | 61 |
- Battery & non-urgent calls | Â | 40 | 74 |
Reminder functions (nb of clients) | n.a. | 3 | 0 |