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Table 3 Association between demographic, medical, outpatient consultation characteristics considered as explanatory variables and overall satisfaction score as dependant variable (1) (linear regression analysis from the first study)

From: Construction of a questionnaire measuring outpatients' opinion of quality of hospital consultation departments

  DF F-value P-value
Demographic profile    
Age (quantitative variable) 1 7.75 0.006
Matrimonial status (Married or living with partner v. single v. divorced, separated, or widowed) 2 0.93 0.42
Working status (employed v. student v. unemployed v. Retired v. prolonged sick leave v. other) 5 0.79 0.56
Level of education (university yes v. no) 1 1.72 0.19
Overall satisfaction with life (quantitative variable) 1 51.1 0.001
Modes of care provision    
Outpatient department (n = 10) 9 4.3 0.001
# of consultations in the department (first v. 2 to 3 v. 4 to 5 v. more then 5) 3 2.92 0.03
At least one hospitalization in the ward 1 0.73 0.39
Medical profile    
Duration of the health problem justifying the consultation (less than 6 month v. 6 month and more) 1 FGF 0.22
Severe medical problem ('yes definitely' v. 'yes rather' v. 'neither yes nor no', v. 'not really', v. 'definitely not' v. 'do not know') 5 1.19 0.31
Comorbidity (yes v. no) 1 1.97 0.16
Perceived health status, compared to persons of same age (better v. similar v. worse) 2 0.49 0.61
  1. 829 observations used in the analysis, r2 = 0.21 (1) First short version of the satisfaction questionnaire List of other variables not entered into the model because of non significance in the bivariate analysis (p > 0.1): gender, nationality, gender of the physician, motive of the consultation (physical, psychological or mixed) and prescription of test or medication and having a general practitioner.