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Table 3 Association between demographic, medical, outpatient consultation characteristics considered as explanatory variables and overall satisfaction score as dependant variable (1) (linear regression analysis from the first study)

From: Construction of a questionnaire measuring outpatients' opinion of quality of hospital consultation departments

 

DF

F-value

P-value

Demographic profile

   

Age (quantitative variable)

1

7.75

0.006

Matrimonial status (Married or living with partner v. single v. divorced, separated, or widowed)

2

0.93

0.42

Working status (employed v. student v. unemployed v. Retired v. prolonged sick leave v. other)

5

0.79

0.56

Level of education (university yes v. no)

1

1.72

0.19

Overall satisfaction with life (quantitative variable)

1

51.1

0.001

Modes of care provision

   

Outpatient department (n = 10)

9

4.3

0.001

# of consultations in the department (first v. 2 to 3 v. 4 to 5 v. more then 5)

3

2.92

0.03

At least one hospitalization in the ward

1

0.73

0.39

Medical profile

   

Duration of the health problem justifying the consultation (less than 6 month v. 6 month and more)

1

FGF

0.22

Severe medical problem ('yes definitely' v. 'yes rather' v. 'neither yes nor no', v. 'not really', v. 'definitely not' v. 'do not know')

5

1.19

0.31

Comorbidity (yes v. no)

1

1.97

0.16

Perceived health status, compared to persons of same age (better v. similar v. worse)

2

0.49

0.61

  1. 829 observations used in the analysis, r2 = 0.21 (1) First short version of the satisfaction questionnaire List of other variables not entered into the model because of non significance in the bivariate analysis (p > 0.1): gender, nationality, gender of the physician, motive of the consultation (physical, psychological or mixed) and prescription of test or medication and having a general practitioner.