|
Title of the scales
|
Consultation with the doctor
|
Appointment making
|
Reception
|
Waiting time & facilities
|
Overall scale
|
Consultation with the doctor
|
Appoint-ment making
|
Reception & facilities
|
Waiting time
|
Overall scale
|
|
Items properties
| | | | | | | | | | |
|
# of items in the scale
|
13
|
6
|
3
|
4
|
26
|
13
|
6
|
5
|
3
|
27
|
|
# of questionnaires with at least 1/2 of items completed (1)
|
996
|
931
|
1004
|
1001
|
1003
|
235
|
248
|
247
|
244
|
248
|
|
# of items with 'non response' ≥ 20%
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
|
# of item with 'does not apply' response ≥ 20%
|
0
|
2
|
0
|
0
|
2
|
1
|
0
|
0
|
0
|
1
|
|
# of items with ceiling effect ≥ 50% (≥ 60%)
|
13 (12)
|
6 (4)
|
3 (2)
|
0 (0)
|
22 (18)
|
12 (4)
|
1 (1)
|
2 (0)
|
0 (0)
|
15 (5)
|
|
# of items floor effect ≥ 50%
|
0
|
0
|
0
|
0
| |
0
|
0
|
0
|
0
|
0
|
|
range of Weighted kappa (# of items with kappa ≥ 0.60)
|
0.14–0.83 (10)
|
0.46–0.77 (3)
|
0.45–0.78 (1)
|
0.68–0.82 (4)
|
0.14–0.82 (18)
|
-
|
-
|
-
|
-
| |
|
Scaling properties
| | | | | | | | | | |
|
Mean score (± sd)
|
85.1 (17.2)
|
83.2 (19.9)
|
88.0 (14.5)
|
69.6 (24.9)
|
82.7 (13.7)
|
84.1 (17.2)
|
80.6 (18.5)
|
75.3 (18.3)
|
61.3 (19.6)
|
78.9 (15.3)
|
|
Ceiling / floor effect (%)
|
26.2 / 0.10
|
32.2 / 0.2
|
38.5 / 0.1
|
16.2 / 1.1
|
4.2 / 0.1
|
25.8 / 0.4
|
24.7 / 0.4
|
13.7 / 0.5
|
19.0 / 4.9
|
4.4 / 0.4
|
|
Skewness value /SE
|
-3.00
|
-2.09
|
-3.5
|
-0.86
|
-2.67
|
-0.98
|
-0.83
|
-0.58
|
-0.20
|
-0.76
|
|
Range of interscale correlations
|
0.33–0.35
|
0.34–0.37
|
0.35–0.40
|
0.33–0.40
|
-
|
0.46–0.51
|
0.51–0.59
|
0.42–0.49
|
0.42–0.53
|
-
|
|
# of items with own scale correlation ≥ 0.40 (3)
|
12
|
6
|
2
|
4
|
-
|
13
|
6
|
5
|
3
|
-
|
|
# of items with own scale (3) correlation greater than with other scale
|
13
|
6
|
3
|
4
|
-
|
13
|
6
|
4
|
3
|
-
|
|
Cronbach alpha coefficient
|
0.85
|
0.82
|
0.69
|
0.77
|
0.88
|
0.94
|
0.87
|
0.79
|
0.89
|
0.94
|
|
Intraclass coefficient [IC95%]
|
0.69 [0.49–0.83]
|
0.84 [0.71–0.91]
|
0.86 [0.75–0.92]
|
0.83 [0.71–0.91]
|
0.90 [0.81–0.94]
|
-
|
-
|
-
|
-
| |
