Table 2 Descriptive statistics of patient’s life satisfaction, overall satisfaction with medical service delivery, assessment of medical service, and trust in health delivery system
Mean | Standard deviation | Min | Max | |
|---|---|---|---|---|
Life satisfaction | 3.573 | 0.606 | 1 | 5 |
Overall satisfaction with medical service delivery | 3.678 | 0.774 | 1 | 5 |
Assessment of medical treatment process | 3.580 | 0.750 | 1 | 5 |
Assessment of doctor-patient communication | 3.494 | 0.778 | 1 | 5 |
Assessment of waiting time for medical service | 3.139 | 1.030 | 1 | 5 |
Assessment of medical facility and hospital environment | 3.397 | 0.683 | 1 | 5 |
Assessment of medical cost | 3.448 | 0.804 | 1 | 5 |
Trust in medical institution | 2.760 | 1.349 | 1 | 5 |
Trust in doctor | 4.144 | 0.986 | 1 | 5 |
Trust in prescription | 3.482 | 0.911 | 1 | 5 |
Trust in recommended medical examination | 4.189 | 0.996 | 1 | 5 |