Table 4 Comparisons of G-MISS scores according to patient’s characteristics and type of consultations (n = 1822)
From: Validation of the generic medical interview satisfaction scale: the G-MISS questionnaire
Characteristics | Relief | Communication | Compliance | Index |
|---|---|---|---|---|
Gender | ||||
Female | 80.2 ± 13.5 | 75.8 ± 13.7 | 76.3 ± 19.8 | 78.0 ± 11.2 |
Male | 79.9 ± 14.2 | 76.9 ± 13.1 | 76.3 ± 19.2 | 78.3 ± 10.9 |
t-test | NS | NS | NS | NS |
Effect size | 0.02 | 0.08 | 0.01 | 0.02 |
Age | ||||
18–23 years | 80.3 ± 15.2 | 76.6 ± 13.8 | 78.0 ± 18.5 | 78.6 ± 11.5 |
24–33 years | 78.9 ± 13.9 | 76.2 ± 13.5 | 76.9 ± 19.2 | 77.7 ± 11.2 |
34–47 years | 79.8 ± 13.4 | 75.5 ± 13.2 | 75.2 ± 19.6 | 77.6 ± 10.5 |
48–75 years | 81.1 ± 12.9 | 77.0 ± 13.3 | 75.4 ± 20.4 | 78.8 ± 11.0 |
ANOVA | NS | NS | NS | NS |
Effect size | 0.01 | 0.01 | 0.01 | 0.01 |
Type of consultation | ||||
General practice | 73.2 ± 16.7 | 74.6 ± 13.3 | 76.5 ± 16.9 | 74.1 ± 12.1 |
Medical Specialties | 83.0 ± 11.6 | 78.6 ± 12.5 | 76.3 ± 21.6 | 80.5 ± 9.9 |
Surgical Specialties | 82.4 ± 11.6 | 75.9 ± 13.9 | 76.3 ± 19.5 | 79.2 ± 10.5 |
ANOVA | 0.000 | 0.000 | NS | 0.000 |
Effect size | 0.09 | 0.01 | 0.01 | 0.05 |
BMI | ||||
Underweight | 81.7 ± 12.8 | 74.6 ± 13.6 | 78.7 ± 19.4 | 78.6 ± 11.5 |
Normal | 79.9 ± 14.2 | 76.5 ± 13.3 | 76.9 ± 18.6 | 78.2 ± 11.1 |
Overweight | 79.9 ± 12.7 | 76.6 ± 13.0 | 74.5 ± 20.7 | 78.0 ± 10.1 |
Obese | 81.4 ± 14.2 | 73.4 ± 18.6 | 73.5 ± 24.7 | 77.4 ± 14.6 |
ANOVA | NS | NS | NS | NS |
Effect size | 0.01 | 0.01 | 0.01 | 0.01 |
Tobacco | ||||
Yes | 79.5 ± 13.9 | 75.4 ± 13.9 | 73.7 ± 21.4 | 77.2 ± 11.5 |
No | 80.3 ± 13.8 | 76.9 ± 13.1 | 77.9 ± 18.1 | 78.7 ± 10.8 |
t-test | NS | 0.026 | 0.000 | 0.005 |
Effect size | 0.06 | 0.11 | 0.21 | 0.13 |
Consultation duration | ||||
< = 5 min | 73.7 ± 17.1 | 73.4 ± 13.9 | 77.1 ± 17.9 | 74.0 ± 12.6 |
10 min | 80.0 ± 14.0 | 78.0 ± 12.9 | 77.2 ± 18.9 | 78.9 ± 10.9 |
15 min | 80.7 ± 13.0 | 76.6 ± 13.7 | 76.1 ± 20.0 | 78.6 ± 10.8 |
20 min | 81.8 ± 12.8 | 76.5 ± 12.4 | 76.6 ± 19.3 | 79.2 ± 10.3 |
25 min | 82.1 ± 10.8 | 75.2 ± 14.0 | 74.9 ± 20.1 | 78.6 ± 10.1 |
> = 30 min | 80.7 ± 14.1 | 74.6 ± 14.8 | 73.5 ± 22.8 | 77.5 ± 12.2 |
ANOVA | 0.000 | 0.001 | 0.503 | 0.000 |
Effect size | 0.05 | 0.01 | 0.01 | 0.03 |
Emergency | ||||
Yes | 81.4 ± 13.9 | 77.4 ± 13.6 | 76.4 ± 20.7 | 79.3 ± 10.9 |
No | 79.6 ± 13.8 | 76.0 ± 13.4 | 76.3 ± 19.1 | 77.8 ± 11.1 |
t-test | 0.017 | 0.054 | NS | 0.016 |
Effect size | 0.13 | 0.10 | 0.01 | 0.13 |
Number of consultation in the last 6 months | ||||
None | 77.2 ± 16.7 | 73.7 ± 15.2 | 74.2 ± 20.9 | 75.5 ± 12.5 |
< 5 | 80.0 ± 13.4 | 76.5 ± 13.0 | 77.3 ± 18.6 | 78.4 ± 10.9 |
5–10 | 81.4 ± 12.8 | 77.4 ± 12.9 | 76.5 ± 19.5 | 79.3 ± 10.3 |
> 10 | 81.5 ± 13.2 | 76.8 ± 13.8 | 74.0 ± 21.9 | 78.8 ± 10.6 |
ANOVA | 0.001 | 0.004 | 0.046 | 0.000 |
Effect size | 0.01 | 0.01 | 0.01 | 0.01 |
Hospitalization in the last 6 months | ||||
Yes | 81.8 ± 12.1 | 76.8 ± 13.0 | 74.6 ± 21.3 | 79.0 ± 10.2 |
No | 79.6 ± 14.2 | 76.2 ± 13.5 | 76.8 ± 19.0 | 77.9 ± 11.3 |
t-test | 0.005 | NS | 0.051 | NS |
Effect size | 0.17 | 0.05 | 0.11 | 0.10 |
Long course treatment | ||||
Yes | 80.8 ± 13.5 | 76.9 ± 13.2 | 75.5 ± 21.2 | 78.7 ± 11.0 |
No | 79.6 ± 14.0 | 76.0 ± 13.5 | 76.8 ± 18.6 | 77.9 ± 11.1 |
t-test | NS | NS | NS | NS |
Effect size | 0.08 | 0.07 | 0.06 | 0.07 |
Educational level | ||||
Primary | 78.1 ± 16.7 | 78.1 ± 14.4 | 78.8 ± 19.4 | 78.2 ± 12.4 |
Secondary | 79.4 ± 14.3 | 74.5 ± 15.2 | 74.3 ± 21.5 | 76.9 ± 12.0 |
Bachelor | 79.4 ± 13.5 | 75.8 ± 13.2 | 76.3 ± 19.1 | 77.7 ± 11.0 |
Master or above | 81.0 ± 14.0 | 77.5 ± 12.7 | 77.1 ± 19.0 | 79.2 ± 10.6 |
ANOVA | NS | 0.006 | NS | 0.009 |
Effect size | 0.01 | 0.01 | 0.01 | 0.01 |
Employment | ||||
Without | 79.1 ± 14.3 | 75.3 ± 13.9 | 73.5 ± 20.8 | 77.0 ± 11.6 |
Technician | 77.8 ± 15.5 | 74.5 ± 14.7 | 77.6 ± 18.1 | 76.5 ± 12.2 |
Agent | 80.2 ± 12.3 | 76.4 ± 12.8 | 76.5 ± 19.9 | 78.3 ± 9.8 |
Senior | 80.7 ± 13.6 | 78.3 ± 11.8 | 77.8 ± 19.0 | 79.4 ± 9.8 |
Licensed professional | 80.8 ± 13.3 | 76.6 ± 12.3 | 76.8 ± 20.0 | 78.7 ± 10.2 |
Retired | 81.3 ± 13.4 | 77.6 ± 13.4 | 77.6 ± 18.5 | 79.4 ± 11.2 |
Other | 81.2 ± 13.5 | 76.6 ± 13.8 | 76.7 ± 19.0 | 78.9 ± 11.4 |
ANOVA | 0.045 | 0.025 | NS | 0.008 |
Effect size | 0.01 | 0.01 | 0.01 | 0.01 |