|  | DIGNITY ('the way I’m helped') | |||
---|---|---|---|---|---|
Care process characteristics | Response levels | High/Some Needs | No Needs | Ideal State | F stat Sign. |
 | n | 57 | 143 | 424 |  |
Service quality index | mean (sd) | 24.26 (5.08) | 26.50 (4.09) | 28.00 (3.79) | 19.10 *** |
Satisfaction with care services | % extremely satisfied | 35.09 | 59.44 | 85.11 | *** |