The impact of workplace violence on job satisfaction, job burnout, and turnover intention: the mediating role of social support

Table 4 Results of mediation analyses

Paths	a	b	c’	a*b	95% CI of a*b	c	SE	R²
WPV→ SS → JS	− 0.2295^**	0.4959^**	− 0.8478^*	− 0.1138^*	(− 0.2079, − 0.0429)	−0.9616^*	0.1167	0.0755
WPV → SS → JB	− 0.1918^*	−0.0949^**	0.2527^**	0.0182^*	(0.0041, 0.0362)	0.2709^**	0.0304	0.1039
WPV → SS → TI	−0.2422^**	−0.0960^**	0.3092^**	0.0233^*	(0.0078, 0.0416)	0.3325^**	0.0386	0.0811

N = 1257; First path was controlled for age, marital status, professional title, employment form, department, years of experience, and daily working hours; second path was controlled for age, level of education, marital status, department, and daily working hours; third path was controlled for age, level of education, professional title, department, years of experience, and daily working hours; the displayed effects are standardized; WPV, workplace violence; JS, job satisfaction; JB, job burnout; TI, turnover intention; SS, social support; ^*statistical significance level of p < 0.05, ^**statistical significance level of p < 0.01, the indirect effect is significant (^*) when the 95% CI does not include 0; SE, bootstrap regression standard error; R², variance accounted for; c’, direct effect; a*b, indirect effect; c, total effect

ISSN: 1477-7525