Skip to main content

Table 2 Distribution of patient satisfaction items

From: Self-rated health supersedes patient satisfaction with service quality as a predictor of survival in prostate cancer

How satisfied are you in the following areas: Completely satisfied
Team giving you the information you need to understand your medical condition (n = 891) 761 (85.4)
Team explaining your treatment options (n = 881) 758 (86)
Team involving you in decision making as much as you preferred (n = 880) 776 (88.2)
Teams communicating with each other concerning your medical condition and treatment (n = 871) 741 (85.1)
Care manager’s effectiveness in helping with your care when you are at home (n = 731) 607 (83)
Team treating you with respect and in a professional manner (n = 884) 840 (95)
The response/call back from scheduling after you have left a message (n = 855) 704 (82.3)
Waiting time for appointments (n = 887) 701 (79)
Treating medical oncologist (n = 817) 736 (90.1)
  1. • Items were dichotomized into two groups of “completely satisfied (7)” and “not completely satisfied (1–6)”
  2. • Some sample sizes are less than 917 because of missing responses