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Table 2 Distribution of patient satisfaction items

From: Self-rated health supersedes patient satisfaction with service quality as a predictor of survival in prostate cancer

How satisfied are you in the following areas:

Completely satisfied

Team giving you the information you need to understand your medical condition (n = 891)

761 (85.4)

Team explaining your treatment options (n = 881)

758 (86)

Team involving you in decision making as much as you preferred (n = 880)

776 (88.2)

Teams communicating with each other concerning your medical condition and treatment (n = 871)

741 (85.1)

Care manager’s effectiveness in helping with your care when you are at home (n = 731)

607 (83)

Team treating you with respect and in a professional manner (n = 884)

840 (95)

The response/call back from scheduling after you have left a message (n = 855)

704 (82.3)

Waiting time for appointments (n = 887)

701 (79)

Treating medical oncologist (n = 817)

736 (90.1)

  1. • Items were dichotomized into two groups of “completely satisfied (7)” and “not completely satisfied (1–6)”
  2. • Some sample sizes are less than 917 because of missing responses