Table 8 Item Endorsement and Principal Components Analysis of Difficulties Encountered in Care (N = 500 Events in Care from 308 Clients)
Items | Response Rate* | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
Your problem was not taken seriously | 5% | 0.87 | 0.12 | 0.08 | -0.07 |
The provider did not really get to the real problem | 5% | 0.78 | 0.09 | 0.21 | 0.17 |
The provider did not understand your concerns | 5% | 0.69 | 0.13 | 0.30 | 0.17 |
You had questions were not answered | 5% | 0.68 | 0.08 | 0.11 | 0.21 |
The provider expected you to do too much on your own | 9% | 0.66 | 0.37 | 0.04 | 0.13 |
There was not enough time to discuss the problem fully | 7% | 0.50 | -0.03 | 0.26 | 0.47 |
You felt like you were being judged or blamed | 5% | 0.24 | 0.76 | -0.15 | 0.09 |
You experienced disrespect or discrimination | 1% | -0.10 | 0.74 | 0.10 | 0.19 |
You did not have confidence in the care you received | 6% | 0.28 | 0.58 | 0.38 | -0.02 |
You disagreed with what the provider told you to do | 10% | 0.38 | 0.50 | 0.25 | 0.25 |
Instructions were unclear or hard to understand | 4% | 0.18 | 0.00 | 0.88 | 0.14 |
The help offered was not practical | 4% | 0.44 | 0.33 | 0.57 | -0.04 |
Family or significant others disagreed with the provider | 5% | 0.07 | 0.12 | -0.05 | 0.87 |
Taking care of this problem interfered with your other responsibilities | 10% | 0.18 | 0.26 | 0.13 | 0.47 |