Table 4 Percent agreement for the QUEST survey in patients completing both initial and second survey (n = 33)
From: Gynecologic oncology patients' satisfaction and symptom severity during palliative chemotherapy
MD | RN | |
|---|---|---|
Quality of care | ||
Spent enough time | 90% | 79% |
Arrived late to see you | 45% | 53% |
Been hard to reach in time of need | 84% | 76% |
Seemed distracted by other things when you talk | 87% | 84% |
Been willing to take time to listen | 84% | 84% |
Treated you more as a disease than as a person | 97% | 97% |
Showed personal concern about you | 84% | 88% |
Ignored your feelings | 97% | 94% |
Responded quickly in time of need | 80% | 81% |
Satisfaction with care | ||
Bedside manner | 84% | 82% |
Common courtesy | 87% | 85% |
Way of talking to you | 74% | 82% |
Clinical and technical skills in treating you | 84% | 79% |
Concern for you as an individual | 87% | 85% |
Overall level of satisfaction with care provided over past 2 months | 90% | 85% |