Cognitive interviewing methodology in the development of a pediatric item bank: a patient reported outcomes measurement information system (PROMIS) study
© Irwin et al; licensee BioMed Central Ltd. 2009
Received: 01 April 2008
Accepted: 23 January 2009
Published: 23 January 2009
The evaluation of patient-reported outcomes (PROs) in health care has seen greater use in recent years, and methods to improve the reliability and validity of PRO instruments are advancing. This paper discusses the cognitive interviewing procedures employed by the Patient Reported Outcomes Measurement Information System (PROMIS) pediatrics group for the purpose of developing a dynamic, electronic item bank for field testing with children and adolescents using novel computer technology. The primary objective of this study was to conduct cognitive interviews with children and adolescents to gain feedback on items measuring physical functioning, emotional health, social health, fatigue, pain, and asthma-specific symptoms.
A total of 88 cognitive interviews were conducted with 77 children and adolescents across two sites on 318 items. From this initial item bank, 25 items were deleted and 35 were revised and underwent a second round of cognitive interviews. A total of 293 items were retained for field testing.
Children as young as 8 years of age were able to comprehend the majority of items, response options, directions, recall period, and identify problems with language that was difficult for them to understand. Cognitive interviews indicated issues with item comprehension on several items which led to alternative wording for these items.
Children ages 8–17 years were able to comprehend most item stems and response options in the present study. Field testing with the resulting items and response options is presently being conducted as part of the PROMIS Pediatric Item Bank development process.
The Patient Reported Outcomes Measurement Information System (PROMIS) project, a National Institute of Health Roadmap for Medical Research initiative, was developed to advance the science and application of patient-reported outcomes (PRO) in chronic diseases . The process of developing item banks for PROMIS includes literature review, focus groups, and individual cognitive interviews [2–4]. Among the qualitative methods, cognitive interviewing allows direct input from respondents on the item content, format, and understandability. This method has emerged as an essential component in the development of a number of standardized measures [5–7].
The cognitive interviewing methodology for PROMIS was designed to elicit input from respondents on all items under consideration for the PROMIS item bank . The pediatric cognitive interviewing methodology followed the general principles of the PROMIS Network , with the necessary adaptations required for children as young as 8 years of age, relying in part on the cognitive interviewing methodology utilized in the development of the PedsQL™ instruments  and the work of Willis .
The cognitive interviewing methodology is designed to assess the cognitive processes underlying respondents' comprehension and generation of answers to questionnaire items within an information processing conceptual model . The intent of cognitive interviewing is to determine what the respondent thinks or comprehends a particular item is asking (what do specific words and phrases in the item stem mean to the respondent); the processes used by the respondent to retrieve relevant information from autobiographical memory; the decision or judgment processes used to conceive an answer; and the process of formulating a response to the item stem [10–13].
Although there are two major types of cognitive interviewing methods (think-aloud and respondent debriefing), the PROMIS cognitive interviews employed the respondent debriefing technique . In this technique, after a participant completes the questionnaire, an interviewer probes for specific information on what types of difficulties respondents experienced while completing the items, and the basis for the response for each item . Cognitive probes elicit information regarding the clarity and rationale of the directions, the meaning of the items, the appropriateness of the response choices, and overall comments on the relevance and complexity of the questionnaire [12, 13].
The primary objective of this study was to conduct cognitive interviews with children and adolescents to gain feedback on items measuring physical functioning, emotional health, social health, fatigue, pain, and asthma-specific symptoms.
The PROMIS Pediatrics project focused on the development of PRO item banks across several health domains for youth ages 8–17 years. Initially, PROMIS focused on the measurement of generic health domains that are important across a variety of illnesses, including physical function, pain, fatigue, emotional distress, and social function . Since asthma is the most common chronic disease of childhood, and PRO measurement is an essential component of evaluation of outcomes for children with asthma [14–16], asthma was an excellent chronic condition for the initial development of the PROMIS pediatrics disease specific item bank.
Item response options
Difficulty (or interference)
With no trouble
With a little trouble
With some trouble
With a lot of trouble
Not able to do
Numeric Rating: 0–10
# of Days: 0,1,2,3,4,5,6,7
To participate in the cognitive interviews at The Children's Hospital at Scott and White (S&W) and the University of North Carolina (UNC), participants needed to meet the following criteria: between the ages of 8 and 17 years inclusive; speak and read English; provide informed assent prior to study entry; and provide parent or guardian informed consent. We also recruited children with asthma to review all domain items and asthma-specific items. Participants were not eligible for the study if they had any concurrent medical, psychiatric or cognitive conditions that, in the investigator's opinion, would interfere with participation in this study.
Participant demographics and clinical characteristics for first round cognitive interviews
NC (N = 28 (%)
TX (N = 37 (%)
Grade Completed in School
1st or less
2nd – 5th
6th – 11th
2nd – 5th
6th – 8th
Post- High School
Other – Mixed
Living with partner
Guardian Education Status
Part Time Employed
Full time student
FT emp & PT student
At both UNC and the S&W, potential participants were identified through review of clinic appointment books. A research assistant then mailed an informational letter to the child's parent to inform them about the study. Those who were interested in participating contacted the study coordinator to schedule their interview time. If the child was deemed eligible to participate in the cognitive interview and the parents agreed to allow their child to participate, they were scheduled for an interview date. At the time of the interview, a trained research assistant obtained parental informed consent and the children signed an assent document. All child participants received a $25 gift card in return for their time and effort. Children were allowed to take a break or end the interview at any time, although no children ended the interview prematurely. The study protocols were approved by the institutional review boards at UNC (#05-1431) and at S&W (#05-0077).
Cognitive interviewing process
The interviewers utilized for this study underwent an extensive training session (16 hours) that included general information on cognitive interview theory and procedures, as well as pediatric specific procedures. Interviewers were graduate students in social work or research nurses all who had experience working with children in pediatric research settings. All interviewers were trained by a pediatric psychologist with extensive experience in children's therapy and qualitative questionnaire development. Interviews were conducted in a comfortable environment and breaks were offered for the children.
We applied a sampling scheme that allowed each participant to be interviewed on approximately 30 items rather than all 318 items. Each child evaluated items from only one or two domains and only one response scale. By this method, all items in the bank were reviewed by at least 5 participants (59% of items were reviewed by 5 participant; 34% were reviewed by 6 participants; 7% were reviewed by 7 participants) meeting the target demographic characteristics outlined above (see Participants Section). During the cognitive interviews, participants were asked to provide verbal open-ended feedback on each item regarding response categories, time frame, item interpretation and overall impression of domain content and coverage.
Parents were asked to complete a sociodemographic form which contained information regarding the child's age, gender, ethnicity, living situation, and chronic health condition(s) as well as the parent/guardian's employment and education. Parents of children with asthma also completed an asthma form, which contained information about the number of days and nights in the previous week the child had coughing, wheezing, or shortness of breath, the number of times in the previous week the child used rescue medication, and the types of medications the child was taking. These demographic characteristics are described in Table 2.
Cognitive interview questions
How would you make the directions more clear/easy to understand?
What does "in the past 7 days" mean to you?
When you see "the last 7 days", what days did you include?
In your own words, what do you think this question is asking?
What does this question mean to you? What did you think of when answering this question?
Was this question easy to understand? Are there any specific words that are difficult to understand?
How would you change the words to make it more clear?
Was this item hard to answer? If yes, why?
How did you choose your answer?
In your own words, what do you think this group of questions is asking about?
How do you think these items are related?
Are there any questions that don't belong in this group?
What do you think about the response choices?
How would you make the response choices clearer or easier to understand?
Are there things that we forgot to ask about that you think are important?
Overall thoughts/opinions of the questionnaire?
Anything you would change in the questionnaire as a whole?
Data analysis and item revision
Common issues identified by participants in first round of interviews
General Formatting Issues
Make the words larger
Issues with Instructions
Put recall period in bold type
Instructions are too long
Young children didn't understand the words "questionnaire" or "accurate"
Item Comprehension Issues: Word Meaning
"activities with friends"
"snaps" (i.e., shirt snaps)
Item Comprehension Issues: Vague/Ambiguous Words/Phrases
Could mean sports or hobbies (i.e., crafts)
Could mean pants, shirts, or both
Could be a block or a mile
"hard to have fun"
Doesn't specify if it's hard due to physical or emotional issues
Isn't specific. What kinds of things?
Could mean going outside (i.e., to play) or going out with family/friends (i.e., to dinner)
Could mean relationships with friends, family, teachers, or others
Could mean friends, family, teachers, strangers, or others
"I felt like I did everything badly"
Unclear if it is due to poor performance or if they got in trouble
"I felt so bad that I didn't want to do anything"
Unclear if "bad" referred to physical health, guilt/shame, or low self-esteem.
Could mean physically or emotionally
Issues with Item Tense
Past tense items were preferred over present tense items
Assistive device items (i.e., questions about using a walker or wheelchair) didn't apply to a large number of children
PROMIS pediatric revised items and reasons for revision
Reason(s) for the Revision
My parents had enough time for me.
My parents spent enough time with me.
Many of the children interpreted the question as the actual amount of time their parents spent with them – half of them revised the questions to "spend time" rather than "had enough time."
I was able to rely on my friends.
I was able to count on my friends.
Some of the children used words like "trust" or "count on" to interpret the question. Two out of six of the children said they weren't sure of the meaning of "rely."
I felt socially accepted by other kids.
I felt accepted by other kids my age.
One of the children didn't know what "socially" meant, but understood the question with it left out.
I did things with other boys and girls.
I did things with kids my age.
All children found the question to be clear and considered both sexes when answering it. However, some defined their interactions with the opposite sex differently than that of their own – it seemed like since the question mentioned the sexes independently it divides the incidence of "doing things" with other children. (I play sports with boys every afternoon. I sometimes play with the girls in gym).
I had enough time to meet friends.
I had enough time to be with my friends.
Three out of six of the children interpreted this question as having time to spend with current friends, two interpreted this as having the time and opportunity to meet new friends, and one child didn't know what this meant. There was an obvious difference in interpretation because of the word "meet."
I felt like I did everything badly.
I felt like I couldn't do anything right
Two of the children interpreted this as meaning doing something that wasn't good enough, while two others interpreted it as doing something "bad" that was worthy of punishment., and the remaining children defined it as "feeling bad" and "my life has been bad." There was a significant degree of difference in interpretation because of the word "badly."
How severe was your asthma?
My asthma was really bad.
Four out of six of the children had a difficultly defining "severe" and three out of six suggested rewording it to "How bad is your asthma."
Did you feel that you got easily exhausted?
I tired easily because of my asthma.
Three out of six of the children had trouble defining or understanding the word "exhausted" and used tired as a synonym to interpret the question.
Did asthma bother you if you wanted to go out?
My asthma bothered me when I was with my friends.
Four out of six of the children defined "go out" as going outside to do something or to play outside. This resulted in some of the children factoring the weather into the state of their asthma. Another kid interpreted "go out" as going to dinner or doing anything else outside of the house. The interpretation was not consistent and if factoring in weather, the degree of variability is even higher.
Did you feel terrible when you were out of breath?
My body felt bad when I was out of breath.
Some children thought that "feeling terrible" was equivalent to feeling guilty after doing something wrong.
Were you scared that you might have to go to the ER?
I was scared that I might have to go to the emergency room or hospital because of my asthma.
One young child didn't know what ER meant.
I could use a mouse for the computer.
I could use a mouse or touch pad for the computer.
One child mentioned that he never used a mouse, but did use a touch pad. Both should be referred to since many laptop users may not use a mouse.
I could drink without help.
I could lift a cup to drink.
* Item revised by project personnel for consistency with other similar items
I could undo snaps.
I could zip up my clothes.
Three out of five of the children weren't sure what the "snaps" were or what the question was referring to. Some thought it was referring to snaps on clothes, while others weren't sure (example – snapping fingers.)
I could turn pages.
I could turn pages in a book.
All of the children mentioned books or magazines when describing the meaning of the question. Two out of five of the children recommended rewording the question to include "turn pages in a book."
I used a special built-up pencil to write.
I used a pencil with a special grip to write.
Many were confused about what a "built-up pencil" is. One defined it as a thick pencil, another thought it was a bendable pencil. However, three out of the five mentioned that they thought it maybe referring to a pencil grip – indicating that it is likely a better descriptor.
I could walk to the bathroom.
I could walk across the room.
Two out of five of the children interpreted the question as being able to find the bathroom and another child referenced going to a bathroom while attending an athletic event in a stadium.
I felt good about my relationship with classmates.
I felt good about how I got along with classmates.
Two out of five of the children said that "relationship" is too hard to understand. A few of the children re-worded it as meaning "to get along" with others.
I worried about my relationships with friends.
I worried about losing a friendship.
Some of the children thought the word "relationship" was too difficult. Also, they interpreted the statement differently. One child thought it meant to be concerned about someone (for their safety or wellbeing), and another thought it meant feeling the need to impress them.
I argued with other kids.
I got into a yelling fight with other kids.
Two out of five of the children recommended not using the word "argue." Three of the five children re-worded the question using the words "yelling" or "fighting."
I felt bad about my relationships with classmates.
I felt bad about how I got along with classmates.
The word "relationship" was dropped because some thought it was too difficult to understand. They also interpreted it differently; one thought it meant to feel bad after arguing, another thought it meant not liking or "feeling good" about classmates.
I got anxious when I went to bed at night.
I worried when I went to bed at night.
Two out of five of the children weren't sure what anxious meant and recommended using a different word.
Children who participated in the cognitive interviews spent approximately 1 hour with each interviewer, with some children (for example, younger children who took breaks) requiring additional time. In general, even children as young as 8 could understand the majority of the items (293/318 = 92%) and response options, indicating that they could think about and discuss their own health. Although younger children had a more difficult time with specific words, they understood the purpose of the items and response options and were able to provide alternatives using their own vocabulary. They also had no difficulty understanding that they needed to answer questions while thinking about specific recall periods. Older children seemed to clearly understand the majority of items and response options, and had fewer comprehension difficulties than younger children.
Tables 4 and 5 outline common issues identified by participants. Specific words (i.e., irritable, stressed) were difficult to comprehend for some children and items were sometimes too vague or ambiguous to be clearly understood. The majority of items (92%) were retained in the item banks for further large scale testing.
There was no indication that children had difficulty with the response options, except that younger children seemed to misunderstand the word "difficulty". When questioned, children were able to distinguish between the different response options, indicating that they could clearly identify variable levels of functioning, so the word "difficulty" was changed to "trouble" in subsequent cognitive interviews. Additionally, 48/53 (91%) of the children reported that the 7 day recall period meant the previous 7 days, and they responded to items accordingly. A subset of children were probed on present and past tense preferences for the item stems; 8 preferred the present tense, 8 preferred the past tense, and 9 had no stated preference when referring to the past 7 days. Participants had an overall positive opinion of the items and did not provide any suggestions for additional content that was not included in the current item banks.
These results confirm that children ages 8–17 can talk about and respond to items asking them about their health and well-being. They can also offer unique insight into the understandability of the items. These findings are consistent with other studies [5, 6]. The majority of the items were well comprehended by all age groups, but we also identified several terms that were not well understood by younger children. Items containing difficult words or vague concepts were readily identified by the children and led to important questionnaire changes.
We also received valuable feedback on the format of the questionnaire, including increasing the font size for ease of readability, shortening the instructions, and putting the recall period in bold type. For some children, certain items were not applicable to them; for example, one child didn't have a computer at home, so he could not answer items related to computer use. Similarly, items that asked about walker or wheelchair use were not applicable to the majority of children interviewed, so feedback was limited for these items.
The sample included an almost equal distribution of children in different age groups, and represented a diverse population. One benefit of the sample is that it included a number of children with asthma, ensuring that comments from children with the most common chronic disease in the United States were included. The sample was well balanced for socioeconomic status and race/ethnicity, which is a strength of this study.
Our study is similar to other cognitive interview studies for children's PRO instrument development. For example, we found that younger children had more difficulty understanding specific item words than older children, particularly for words such as "irritable", "nervous" and "worried". Children in our study also had difficulty understanding ambiguous terms or phrases such as "did things" and "activities". These findings are consistent with other studies of child-reported health outcomes [5, 18, 19]. Additionally, like other studies, the children in our study reported few issues with the response formats using up to 5 response options, and were able to respond to items within the recall period . On occasion, the PROMIS pediatrics item development team had to decide what to do if a suitable synonym or content description was not available for substitution when a word was not well understood by some children. For example, the idea of "worry" is important content for the anxiety domain and it was kept in the item bank even though some children noted problems. These items will be reviewed again after large scale testing is completed and final decisions for these items will be made at that time.
Our study has several limitations. First, each item received a minimum of 5 cognitive interviews. Although we felt this was sufficient, some authors suggest that 10 – 15 interviews are better . Because of experience on previous scale development projects [5, 18, 19] with very similar items we felt comfortable performing fewer overall interviews on these items. Since a minimal number of children ages 8 or 9 were required to review the items, some important findings for this age group could be missed. Secondly, as with any qualitative study, the item development team had to make judgments as to the importance of an item problem and whether revisions were necessary. We tried to adhere to the operationalization of two negative comments leading to revision, but all such judgments are inherently qualitative. Our team, however, was interested in identifying the most clear and important items for inclusion and carefully responded to all of the feedback from the children. Lastly, the interview questions about content validity were phrased very broadly and did not add additional information to our previous studies utilizing focus groups .
Overall, the findings of the cognitive interviews suggest that children as young as 8 years could respond to items and talk about all aspects of their health and well-being in meaningful ways. They are able to comprehend varying response options on a categorical scale, and can accurately respond to items using a 7-day recall period. Feedback from the children who participated was valuable in creating a set of items to be administered to a wide age range of children. The final item set generated as a result of the cognitive interview process is currently undergoing large scale testing as part of the PROMIS Pediatric Item Bank development process.
Patient Reported Outcomes Measurement Information System
Scott and White
University of North Carolina
Wide Range Achievement Test-3 ReadingSubtest
Pediatric Quality of Life Inventory™.
We would like to acknowledge the contributions of Jin-Shei Lai PhD, Esi DeWitt MD, Kelli Scanlon, Kelly Williams and Tasha Burwinkle PhD for their contributions to reviewing items and cognitive interview data. We would like to acknowledge the contribution of Harry A. Guess, MD, PhD to the conceptualization and operationalization of this research prior to his death.
This work was funded by the National Institutes of Health through the NIH Roadmap for Medical Research, Grant 1U01AR052181-01. Information on the Patient-Reported Outcomes Measurement Information System (PROMIS) can be found at http://nihroadmap.nih.gov/ and http://www.nihpromis.org.
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